Refund policy

This policy applies to all orders placed on the website of Twenty First Century Creations.

Returns & Refunds

We put a lot of care into quality checking and securely packaging every order. Because of this, we follow a no return and no refund policy.

We encourage customers to review product details carefully before placing an order.

Damaged or Incorrect Items

We understand that issues can occasionally happen during transit. If your order arrives damaged, we are here to help.

What to Do
Please contact us within 24 hours of delivery with the following:

• An unboxing video showing the sealed package being opened
• Clear photos of the damaged item

Contact Details
Email: info@twentyfirstcenturycreations.com

Replacement Process

Once we review and confirm the issue:

• We will arrange a replacement of the same product
• Replacement will be processed as quickly as possible, subject to availability

Please note:

• We currently offer replacement only, not refunds
• Claims without proper proof or reported after 24 hours may not be accepted

Need Help?

If you have any questions before or after placing your order, feel free to reach out. We’re happy to assist you.